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Provisioning VMware Horizon View desktops fails with error: View Composer Agent initialization error (16): Failed to activate software license (1026556)

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Details

By default, the View Composer QuickPrep process uses Microsoft Key Management Service (KMS) to activate Windows 7 and Windows Vista guest operating systems. To ensure that View Composer properly activates the operating systems on linked-clone desktops, you must use KMS license activation on the parent virtual machine. 

QuickPrep does not use other volume activation methods such as Multiple Activation Key (MAK) licensing.
 
If you are using MAK based licensing, you may not be able to deploy pools and you may see this error when deployment fails:  
 
view composer agent initialization error (16): Failed to activate software license (waited 0 seconds)

Note: This error may also occur with KMS licensing if the View desktop time is not properly synchronized with the domain. To resolve this issue, correct the time synchronization issue and redeploy the pool.

Solution

View Composer does not natively support MAK license activation.  

Workaround 

Note: Before applying the workaround, ensure:

To enable QuickPrep to activate licenses:
  1. In the guest operating system on the parent virtual machine, start the Windows Registry Editor and navigate to this registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmware-viewcomposer-ga

  2. Navigate to the AllowActivateMAKLicense registry value. The default value is 0
  3. Set the value to 1
To skip the license activation step:
  1. In the guest operating system on the parent virtual machine, start the Windows Registry Editor and navigate to this registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmware-viewcomposer-ga

  2. Navigate to the SkipLicenseActivation registry value. The default value is 0
  3. Set the value to 1.
Note: This allows you to deploy Horizon View Desktops in a non activated state, which must be manually activated.

For Windows 10 OS to locate 
SkipLicenseActivation navigate to:

HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vmware-viewcomposer-ga

Additional Information

For translated versions of this article, see:

This Article Replaces

1026895

Update History

04/03/2013 - The latest view releases were added in Product section 12/03/2013 - Added View 5.3 to product versions

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