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Powering off an unresponsive virtual machine on an ESX host (1004340)
- You cannot power off virtual machine on an ESX host.
- A virtual machine is unresponsive and cannot be killed or stopped.
- You cannot access or unlock files on a virtual machine.
After shutting down a virtual machine, vCenter Server shows the virtual machine as up and running.
There is no indication that a virtual machine is shut down.
You cannot edit properties in the virtual machine.
- You see one or more of these errors:
- Soap error 999. The operation is not allowed in current state.
- The attempted operation cannot be performed in the current state (Powered Off).
- The request refers to an object that no longer exists or has never existed
This article provides the correct sequence for shutting down or (when necessary) killing an unresponsive virtual machine.
Note: This article covers ESX and does not apply to ESXi. For ESXi hosts, see Powering off a virtual machine on an ESXi host (1014165).
- Powering off a virtual machine on an ESXi host (1014165)
- Investigating virtual machine file locks in ESX/ESXi (10051)
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