Search the VMware Knowledge Base (KB)
View by Article ID

Troubleshooting Migration compatibility error: Currently connected network interface uses network, which is configured for different offload or security policies (1003834)

  • 20 Ratings



This unable to migrate error indicates that the source and destination servers have different security or offload settings configured on the virtual switch or portgroup that the virtual machine is connected to.
The security and offload settings between virtual switches need to be the same to ensure that the functionality of the virtual machines is not affected upon migration.   


To workaround this issue, perform one of the following actions:
  • Check the properties of the virtual switch and/or portgroups between the source and destination servers. Ensure there are no differences between the settings on the Security tab, and the Traffic Shaping tab between the hosts.
    1. Log in to the vCenter Server that is managing the cluster in which your virtual desktops reside.
    2. Identify the hosts where your virtual desktops reside.
    3. Click each host and go to the Configuration section.
    4. Click the Networking subsection.
    5. Locate the virtual switch where your virtual desktops reside.
    6. Click Properties on that virtual switch.
    7. Select the base virtual switch name, such as vSwitch0, and click Edit.
    8. Review the settings in the Security tab and the Traffic Shaping tab between the hosts.
  • Power down the virtual machine and perform a cold migration of the virtual machine.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 20 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 20 Ratings