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After upgrading to VirtualCenter 2.0.2 (Update 1, Update 2 or Update 3), the VMware VirtualCenter 2 Welcome page does not render completely (1002858)

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Details

After upgrading to VirtualCenter 2.0.2 (Update 1, Update 2 or Update 3), the VMware VirtualCenter 2 Welcome home page does not completely render in the browser. The page does not show any text and no links are available. The screen looks like this image:

Solution

After an upgrade to VirtualCenter 2.0.2 (Update 1, Update 2 or Update 3), the installer does not copy all the files required for the Welcome page to be viewed properly.

To solve the issue:

  1. Navigate to C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\docRoot.
  2. Create a folder called en.
  3. Download the attached welcomeRes.zip and extract welcomeRes.js to the newly created folder.

Once this is done, you can properly view the VMware VirtualCenter 2 Welcome page.

Note: This problem only occurs on an upgrade of VirtualCenter. Fresh installations are not affected.

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