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"View Composer Active Directory Authentication Error" (1000637)

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Symptoms

  • Recomposing a desktop or desktop pool failswith the error:

    View Composer Active Directory Authentication Error. Possibly the domain username and password used in the QuickPrep setting is incorrect

  • In the View Connection server log file, you see the error:

    faultString: vmware.sim.Fault.AdAuthenticationFault

    Note: For more information on log file locations, see Location of VMware View log files (1027744).

Cause

This issue occurs if the Quickprep Active Directory password has changed and the new password is not updated in the View configuration.

Resolution

To resolve this issue:
  1. Navigate to View Configuration > Servers > vCenter Servers > Edit > View Composer Settings.
  2. Select the domain and click Edit.
  3. Enter the correct password.
Note: If this does not resolve the issue, the VC_CONFIG_ID value in the View Composer database may be incorrect.
 
To determine the correct VC_CONFIG_ID value and to update the value in the View Composer database, see Recompose or refresh of linked clone pools fail after upgrade of VMware View (1030996).

Tags

pool-recompose-fails

See Also

Update History

05/05/2013 - Added new product versions

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