Search the VMware Knowledge Base (KB)
View by Article ID

A quick access of windows explorer doesn't work if the folder is redirected by Persona Folder redirection on Windows 10 LTSB (2151498)

  • 0 Ratings


  • Logging in to Windows 10 LTSB machine using a persona profile and accessing redirected folders from Quick Access, such as Downloads or My Documents fails
  • You see error similar to:
C:\Users\username\Downloads is unavailable.


Microsoft does not provide the API to add folder or file to Quick Access, hence persona folder redirection does not work as expected with QuickAccess.


Currently their is no resolution.

To workaround the issue, use Microsoft folder redirection.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 0 Ratings