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Provisioning fails with error 'redoLogFormat' is not supported (2151493)

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Symptoms

  • Provisioning of desktop fails
  • In the DriveLetter:ProgramData\VMware\VDM\logs, You see entries similar to:
 | VC thread     | FATAL | CommonLib.VcSubsystem.LroVcTask - Got VcFault: VMware.Sim.CommonLib.Exception.SimVcSubsystemException: The specified delta disk format 'redoLogFormat' is not supported. ---> System.Web.Services.Protocols.SoapException: The specified delta disk format 'redoLogFormat' is not supported.
--- End of inner exception stack trace ---, Machine Name: VMName, Timestamp: 8/25/2017 5:35:36 PM, App Domain Name: SviWebService.exe, Thread Identity: , Windows Identity: NT AUTHORITY\SYSTEM, OS Version: Microsoft Windows NT 6.2.9200.0, vcFaultName:  vcFaultDetails: System.Xml.XmlElement for task: task-441
| VC thread     | FATAL | ServiceCore.Action.VcAction - The VC Operation failed with error: VMware.Sim.CommonLib.Exception.SimVcSubsystemException: The specified delta disk format 'redoLogFormat' is not supported. ---> System.Web.Services.Protocols.SoapException: The specified delta disk format 'redoLogFormat' is not supported.
--- End of inner exception stack trace ---, Machine Name: VMName, Timestamp: 8/25/2017 5:35:36 PM, App Domain Name: SviWebService.exe, Thread Identity: , Windows Identity: NT AUTHORITY\SYSTEM, OS Version: Microsoft Windows NT 6.2.9200.0, vcFaultName:  vcFaultDetails: System.Xml.XmlElement

Cause

This issue occurs due to Virtualcenter picking the redoLog as the default format as the datastore is VMFS-5 datastore.

Resolution

To resolve the issue, set the pae- UseSESparseFormat to 1.
  1. Connect to the ADAM Database of the Connection Server.
  2. Under Server Groups select the problematic pool.
  3. Right click on the pool and click on  Properties.
  4. Look for 'pae- UseSESparseFormat' and set it to 1
  5. Recompose the pool.

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