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Smart card SSO fails when you use User Environment Manager with a zero client (2151440)

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Details

Smart card single sign-on fails for Teradici zero clients if you use a smart policy in User Experience Manager to control USB redirection.

Solution

Bypass User Environment Manager control of USB redirection by setting the HKLM\Software\VMware, Inc.\VMware VDM\Agent\USB\UemFlags registry key to DWORD 1 in the remote desktop. You must restart the remote desktop for this setting to take effect.

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