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Removing the vRealize Operations Manager Plugin from vSphere after upgrading to vRealize Operations Manager 6.6 (2150394)

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Purpose

This article provides steps to remove the old NGC plugin from vCenter after upgrading vRealize Operations Manager to 6.6.

Note: The NGC Plugin for vRealize Operations Manager integration in vSphere has been removed in vRealize Operations Manager 6.6.

Resolution

To remove plugin in Windows vCenter Server:

  1. Log in to the vCenter Server as an Administrator.
  2. Download the 2150394_ngc_pkg_remover.zip file attached to this article and extract the file.
  3. Copy the ngc_pkg_remover.bat from the 2150394_ngc_pkg_remover.zip file to the C:\temp\  directory. 
  4. Open the ngc_pkg_remover.bat file using a text editor.
  5. Change instances of C:\ProgramData\VMware\vSphere Web Client\vc-packages\vsphere-client-serenity, if your install path differs.
  6. Save and close the ngc_pkg_remover.bat.
  7. Log in to the Managed Object Browser of the vSphere Web Client  at https://vsphere_address/mob with Administrator credentials.

    Note
    : Replace vsphere_address with the IP address or FQDN of the vSphere Web Client.

  8. Navigate to Content > ExtensionManager.
  9. In the properties list, click (more…) to expand the list of values.
  10. Note any values with the name vcops.
  11. Click UnregisterExtension at the bottom of the page.
  12. Enter the com value of the values noted in step 10.

    For example:

    com.vmware.vcops

  13. Click Invoke Method.
  14. A VOID message appears, confirming that the extension is successfully unregistered.
  15. On the server hosting the vSphere Web Client, open the services utility and stop the VMware vSphere Web Client service.
  16. Open Windows PowerShell as Administrator and navigate to C:\temp\.
  17. Run the batch sript:

    ngc_package_remover.bat version

    Note: Replace version with the version of your vCenter Server.

    For example:

    ngc_package_remover.bat 5.5

    Note: In case of errors, see C:\rem_ngc.log file.

To remove plugin in vCenter Server Appliance:

  1. Download the 2150394_ngc_pkg_remover.zip file attached to this article and extract the file.
  2. Copy the ngc_pkg_remover.sh from the 2150394_ngc_pkg_remover.zip file to the /temp/ directory on vCenter Server Appliance..
  3. Log into the Managed Object Browser of the vSphere Web Client at https://vsphere_address/mob with Administrator credentials.

    Note: Replace vsphere_address with the IP address or FQDN of the vSphere Web Client.

  4. Navigate to Content > ExtensionManager.
  5. In the properties list, click (more…) to expand the list of values.
  6. Note any values with the name vcops.
  7. Click UnregisterExtension at the bottom of the page.
  8. Enter the com value of the values noted in step 6.

    For example:

    com.vmware.vcops

  9. Click Invoke Method.
  10. A VOID message appears, confirming that the extension is successfully unregistered.
  11. Log in to the vCenter Server Appliance as root.
  12. Change to the /temp/ dir:

    cd /temp/

  13. Make executable:

    chmod +X ngc_pkg_remover.sh

  14. Run ngc_pkg_remover.sh script:

    ./ngc_pkg_remover.sh

    Notes:

    The script for VCSA might needed to be converted to UNIX format to work. This can be done using the dos2unix command on the csp servers.

    In case of errors, see /var/log/rem_ngc.log file.

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