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ESXi 6.5 host fails with a Purple Diagnostic Screen with error: World nnnn tried to re-acquire lock (2148123)

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Symptoms

  • The ESXi host 6.5 fails with a purple diagnostic screen similar to.

    CPU 29 / World 67970 tried to re-acquire lock

    Note: The CPU Number World ID will vary.

  • You see the backtrace mentioning LockCheckSelfDeadlock, similar to:

    PanicvPanicInt
    Panic_NoSave
    LockCheckSelfDeadlockInt
    MCS_LockWait
    MCSLockWithFlagsWork
    vmk_SpinlockLock
    charOpen@(hpe-ilo)
    VMKAPICharDevDevfsWrapOpen
    CharDriverOpenDevice
    FDS_OpenDeviceByDirOID
    DevFSFileOpen
    FSSVec_OpenFile
    FSS_OpenFile
    FSS_LookupAndOpen
    UserFileOpen
    UserObj_TraversePath
    UserObj_Open
    LinuxFileDesc_Open


    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Purpose

The purpose of this article is to make aware of the address lock issues seen on the HP hardware.

Cause

This issue occurs due to a known issue in the hp-ilo driver 650.10.0.1-24.

Resolution

 To resolve this issue, update the hp-ilo driver to version 650.10.0.2 or later. For more information, see the HPE article c05378386.

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See Also

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