VCF Upgrade fails with message " MGT domain failed upgrade"
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Article ID: 318757
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Updated On:
Products
VMware Cloud Foundation
Issue/Introduction
To resolve the SSH authentication .
Symptoms:
VCF Upgrade fails with message "MGT domain failed upgrade. Please resolve the above upgrade failure for this bundle before applying any other available bundle"
2021-09-24 19:33:14.686 ERROR [,,,] 7233 --- [pool-4-thread-7] c.v.e.s.o.model.error.ErrorFactory : [CVASCN] FAILED_TO_UPDATE_LSOM_SETTINGS_ON_HOST Failed to update vSAN LSOM settings on the host <FQDN-ESXiHost> com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to update vSAN LSOM settings on the host <FQDN-ESXiHost> at com.vmware.vcf.migration.actions.UpdateLSOMValuesAction.updateLsomSettings(UpdateLSOMValuesAction.java:87) ~[sddcmanager-migration-app-4.3.1-vcf4310RELEASE.jar:na]
Note:The preceding log excerpts are only examples.Date,time and environmental variables may vary depending on your environment.
Environment
Vmware Cloud Foundation 4.5.1 Vmware Cloud Foundation 4.5 VMware Cloud Foundation 5.0
Cause
This occurs due to SSH service not running on ESXi hosts, and hence SSH connection is refused and config drift upgrade fails.
Resolution
To resolve this issue turn ON the SSH service on these ESXi hosts and re-trigger config drift update.
Steps to enable SSH on each host: 1. On vSphere client, navigate to the host(under vCenter -> Datacenter-> cluster) 2. Navigate to Configure tab -> [System] dropdown -> Services -> Select "SSH" from the services list -> click on [start] after [SSH] service is highlighted. 3. Repeat 1,2 for all the hosts which needs SSH service to be enabled