Post upgrade to 7.0 U2, ESXi hosts do not show the vmkernel interfaces
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Post upgrade to 7.0 U2, ESXi hosts do not show the vmkernel interfaces

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Article ID: 324508

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Post upgrade to 7.0.2, ESXi hosts do not show the vmkernel interfaces. However, the interfaces are still available can be pinged.
  • From the vSphere client, when we go to Host --> Configure --> VMkernel Adapters Tab, it shows as 'No items found'.
  • From the ESXi command line, when we run the command 'localcli network ip interface list' or 'esxcfg-vmknic -l', we get the error - 'Unable to get node: Not Found'.
  • In hostd.log reports below error:
2021-05-12T15:23:38.173Z info hostd[2102849] [Originator@6876 sub=Solo.Vmomi opID=esxcli-1f-083e user=root] Result:
--> (vim.EsxCLI.CLIFault) {
--> errMsg = (string) [
--> "Unable to get node: Not found"
--> ],
--> msg = "",
--> }
 
Note:The preceding log excerpts are only examples.Date,time and environmental variables may vary depending on your environment.


Environment

VMware vSphere ESXi 7.0.2

Cause

Post upgrade, one or many vmkernel interfaces may encounter error during the jumpstart phase. This will result in the remaining vmkernel interfaces not being correctly restored.

Resolution

This issue is resolved in VMware vSphere ESXi 7.0 U3d version. To download go to the Customer Connect Patch Downloads page

Workaround:
To workaround this issue follow the below steps.
  • Post upgrade, while the host is still in maintenance mode, run the below command to manually update the config-store:
/usr/lib/vmware/sqlite/bin/sqlite3 /etc/vmware/configstore/current-store-1 "UPDATE config SET Success=1 WHERE name='vmknics';"
  • Disconnect/reconnect the host to the vCenter.
NOTE :This workaround is not persistent across reboot. Every time the host is rebooted, the above workaround needs to be performed.

Additional Information

Impact/Risks:
None

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