• Inventory Sync of VMware Identity Manager Services fails with vRealize Suite Lifecycle Manager.
• You see an error similar to:
  
  Unable to login to the vIDM <vidm-hostname> using the provided defaultConfigurationUsername <configadmin> and defaultConfigurationPassword
   

  2021-02-04 19:37:23.954 INFO  [http-nio-8080-exec-1] c.v.v.l.r.c.RequestController -  -- Retry error cause data : [ {
    "messageId" : "LCMVIDM70000",
    "message" : "Invalid vIDM credentials provided / host not reachable. Please retry after providing a valid vIDM host and credentials.",
    "eventId" : "2df037d1-####-xxxx-yyyyyyyyyyyyyyy",
    "retry" : true,
    "exceptionMessage" : "Unable to login to the vIDM <vidm-hostname> using the provided defaultConfigurationUsername <configadmin> and defaultConfigurationPassword",
    "exceptionStackTrace" : "com.vmware.vrealize.lcm.common.exception.LcmException: Unable to login to the vIDM <vidm-hostname> using the provided defaultConfigurationUsername <configadmin> and defaultCon
  figurationPassword\n\tat YXYXYXYX com.vmware.vrealize.lcm.platform.automata.service.Task.retry(Task.java:156)\n\tat com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:43)\n\tat java.base/jav
  a.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n",
    "properties" : {
      "hostName" : "XXXX",
      "defaultConfigurationUsername" : "<configadmin>",
      "defaultConfigurationPassword" : "JXJXJXJX"
    }
  } ]
  

  
  
  Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

To resolve this issue, reset the local user password in VMware Identity Manager Service with Rest API.

As an alternative you can reset the password using an Email Server following this article Resetting vIDM Default Configurator Admin password

1. Login to vIDM node as an admin user. Use https://<FQDN of VIDM node>/SAAS/login/0 using Google Chrome (we are taking chrome as an example here, for other browsers, please use similar approach).

2. Once prompted, enter the user name as admin and the relevant password.

3. Click on identity & access management-> Now Press Ctrl+Shift+I to open the developer tools on Chrome browser.

4. Navigate to Applications on the top->Then select Cookies on the left side->Click on HZN Cookie->Copy the entire value

Sample:

 

Reset Steps:

Get the Local User, sending the username (configadmin) of local user in the filter of which password needs to reset

1. POST-
   https://[vidm-hostname]/SAAS/jersey/manager/api/scim/Users/.search/
   
2. Params-
   Accept: application/json
   Content-Type: application/json
   
3. Authorization-
   In the Type column Select ‘Bearer Token’ and place the value from the <HZN-Browser-Cookie> above in the Token field. Ensure there are no spaces or extra characters.
   
4. Body-
   Select ‘raw’ then in drop down select ‘JSON’{ "filter" : "userName eq \"configadmin\" and domain eq \"System Domain\"" } ensure that beginning and ending brackets {} and quotes “” are present.
   
5. Click ‘Send’
6. Successful response
   

Example:

7. Take the ID (number only no quotes) from the above result and update the local User ID password: The steps are similar to above.
8. Patch-
   https://vidm-host.example.com/SAAS/jersey/manager/api/scim/Users/2194e6b2-2367-4ae6-8b3b-5d37f546e829
9. Params-
   Accept: application/json
10. Authorization-
    Bearer Token: (Same cookie as above)
11. Body
    raw: JSON
    { “password”: “new password” }
    
    Example:
    
    PATCH  https://vidm-host.example.com/SAAS/jersey/manager/api/scim/Users/248ffe02-9485-4584-bc41-f06d926db194
    Authorization: HZN <HZN-Browser-Cookie>
    Accept: application/json
    { "password": "Welcome@123" }
12. Successful result
    

Next Steps