This issue is resolved in NSX-T 2.4.2, available at
VMware downloads.
Workaround:
Assign NSX permissions to a vIDM user directly and not via Group assignment.
On NSX-T 2.4.1, in some cases it has been observed the workaround of assigning a role directly to a user is not successful. If you are experiencing this issue, please open a Support Request with VMware referencing this KB and an alternative workaround can be applied.