Symptoms:
- Windows vCenter Server upgrade from 6.0 U3 to 6.5 U2d fails with the error: "installation of vcsservicemanager failed 1603 "
- In the vminst.log file, you see entries similar to:
2019-04-30 10:33:26.134+02:00| vcsInstUtil-10964411| I: ParseStatusFile: curr error msg: "Encountered an internal error. see
C:\ProgramData\VMware\vCenterServer\logs\firstboot\vpostgresfirstboot.py_13644_stderr.log"
2019-04-30 10:33:26.134+02:00| vcsInstUtil-10964411| E: ParseStatusFile: Displaying error message for "VMware vCenter Server": "Encountered an internal error.see C:\ProgramData\VMware\vCenterServer\logs\firstboot\vpostgres-firstboot.py_13644_stderr.log"
This is an unrecoverable error, please retry install. If you encounter this error again, please search for these symptoms in the VMware Knowledge Base for any known issues and possible resolutions. If none can be found, collect a support bundle and open a support request."
2019-04-30 10:44:02.664+02:00| vcsInstUtil-10964411| E: wWinMain: MSI result of install of "F:\vCenter-Server\Packages\vcsservicemanager.msi" may have failed: 1603 (0x00000643)
2019-04-30 10:44:02.669+02:00| vcsInstUtil-10964411| E: LaunchPkgMgr: Operation on vcsservicemanager.msi appears to have failed: 1603 (0x00000643)
2019-04-30 10:44:02.675+02:00| vcsInstUtil-10964411| I: PitCA_MessageBox: Displaying message: "Installation of component VCSServiceManager failed with error code '1603'. Check the logs for more details."^M
- In the ProgramData/VMware/vCenterServer/logs/vmware-vpx/vcdb_import.err , you can see the below entries:
psql:C:/ProgramData/VMware/vCenterServer/export/vcdb/create_constr.sql:976: ERROR: insert or update on table "vpx_sn_virtual_disk" violates foreign key constraint "fk_vpx_sn_virtual_disk"
DETAIL: Key (vdevice_id)=(80139) is not present in table "vpx_sn_virtual_device".
scades to constraint fk_fle_disk_unit_ref_dl on table vpx_vm_fle_disk_unit