The Horizon workload domain list is empty in VMware Cloud Foundation
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The Horizon workload domain list is empty in VMware Cloud Foundation

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Article ID: 316908

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:
  • A Horizon and VI workload domain has been created and the VI workload domain was deleted.
  • The Horizon workload domain list is empty.
  • You see messages similar to the following in the /var/log/vmware/vcf/operationsmanager/operationsmanager.log file on the SDDC Manager VM:
2019-02-21T08:37:33.561+0000 ERROR [d05ab517e0cff3ff,767d] [c.v.e.s.o.c.OrchestratorController,http-nio-127.0.0.1-7700-exec-9] No workflow with UUID: f5bdc265-fd29-40bf-b94e-b80684f8211b
2019-02-21T08:37:33.563+0000 ERROR [e26bed94f38407b4,fbcf] [c.v.e.s.o.d.i.OrchestratorDataImpl,http-nio-127.0.0.1-7700-exec-6] In OrchestratorDataImpl, execution does not exist
2019-02-21T08:37:33.563+0000 ERROR [e26bed94f38407b4,fbcf] [c.v.e.s.o.d.i.OrchestratorDataImpl,http-nio-127.0.0.1-7700-exec-6] In OrchestratorDatled to load all horizon domains informationaImpl, failed to get execution
com.vmware.evo.sddc.orchestrator.model.error.ExecutionException: null

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.


Environment

VMware Cloud Foundation 3.7.x

Resolution

This is a known issue affecting VMware Cloud Foundation 3.7. There is currently no resolution.

Workaround:
Use the following steps to workaround this issue:
  1. SSH to the SDDC Manager VM as the vcf user.
  2. Issue the following command to get the id value for the Horizon workload domain:
psql -h /home/postgresql -U solutionsmanager -c "select id from vdi"
  1. Issue a command similar to the following to update SDDC Manager such that the Horizon workload domain will be shown in the UI:

curl -X DELETE localhost/solutions/vdi-domains/resource-vcenter/<vdi id >?vc-fqdn=<VC name>

Note: Replace <vdi id> with the id value returned in Step 2 and replace <VC name> with the name of the vCenter Server associated with the Horizon instance (as displayed in the Horizon UI).

Note: Wait about five minutes and refresh the workload domain list in the SDDC Manager UI and the Horizon workload domain should be present.


 


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