• Access to SRM plug-in is not available
• SRM redirect URL works fine for production site, however fails for DR site

• Manually trying to access SRM plug-in: https://SRM_IP:443/dr fails as well

• SRM HTML logs reported following events:

%ProgramData%\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\logs\dr.log

2018-12-03 13:31:47,413 [srm-utilities-thread-7] WARN com.vmware.vim.sso.client.impl.SiteAffinityServiceDiscovery bda9e6d6-285a-434b-bae9-1def12d1d4ca - CDC not configured java.lang.NoClassDefFoundError: Could not initialize class com.vmware.identity.cdc.CdcAdapter
2018-12-03 16:44:28,552 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.endpoint.SsoRequestSender 2337708e-400c-4b58-8054-2b3e6b8260d3 - Destination URL: https://psc01.vmware.local/websso/SAML2/SSO/vsphere.local 
2018-12-03 16:44:28,552 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.endpoint.SsoRequestSender 2337708e-400c-4b58-8054-2b3e6b8260d3 - Relay State value is: null
2018-12-03 16:44:28,567 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.Message 2337708e-400c-4b58-8054-2b3e6b8260d3 - Incoming or outgoing SAML message.
Message Type:AUTHN_REQUEST
ID:_aa141268966c2b7bcf95fbccbece703a
SessionIndex:null
Message source:https://drssrm02.vmware.local/dr
Message destination:https://psc01.vmware.local/websso/SAML2/SSO/vsphere.local
Message validation result (for incoming messages):null

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

This issue was caused by SRM tomcat service configuration file 'login-index.html' located at: C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\webapps\dr\app\

This issue was caused by SRM tomcat service configuration file: 'login-index.html'. There is no resolution.

To workaround, download attached 'login-index.html' file and replace it on SRM server

1. Download 'login-index.html' attached to this article.

2. Make a copy of 'login-index.html' file on SRM server: C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\webapps\dr\app\login-index.html

3. Replace the existing 'login-index.html' file.
4. Restart 'VMware vCenter Site Recovery Manager Client' service.