vSphere vCenter Server Plug-in for vRealize Orchestrator connections are marked as Unusable after upgrade to vSphere 6.5+
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vSphere vCenter Server Plug-in for vRealize Orchestrator connections are marked as Unusable after upgrade to vSphere 6.5+

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Article ID: 326068

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Current Release Version

7.0.5504

Build Version

19570021

SHA256SUM

5EAEF683474C7CCCFFBEF738348BBE8B030E476BBED08A351823E76425F5DD3F


Symptoms:
  • After VMware vSphere is updated to 6.5+, any vRealize Orchestrator connection to a vCenter Server Instance is marked as unusable and the following error message is seen 
    (unusable: com.vmware.vim.vmomi.client.exception.VmomiProtocolException: com.vmware.vim.vmomi.core.exception.UnmarshallException: Type 'ServiceContent' contains unrecognized property 'siteInfoManager')
  • Existing custom workflows or other workflows in vRO fail to execute with errors similar to 
    vmodl.fault.InvalidType


Environment

VMware vRealize Orchestrator 8.x
VMware vRealize Orchestrator 7.x

Cause

vSphere APIs used by the vSphere vCenter Server Plug-in for vRealize Orchestrator can break after vSphere is upgraded to a later version and the plugin within vRO is not updated to the latest release.

Resolution

  1. Download the latest vRealize Orchestrator vCenter plugin for vSphere 6.5+ version from vSphere vCenter Server Plug-in for vRealize Orchestrator
  2. Install the new version of the plugin by using the vRealize Orchestrator Control Center, under Plugins.


Additional Information

Configure the Connection to a vCenter Server Instance
Using the vCenter Server Plug-in

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