This issue is resolved in VMware NSX for vSphere 6.4.3, available at VMware Downloads. Workaround:
To work around this issue if you are not able to upgrade: A script has been developed by VMware that replaces the JAR file in the NSX manager. The workaround requires a signed script to be executed using REST API call to NSX Manager.
- Download the attached PscAndNetXFix.encoded file.
- Run the following POST call on NSX Manager via one of the two options below.
Option 1: Postman
Method: POST
URL: https://nsxmgr_ip/api/1.0/services/debug/script
Authentication: Basic authentication (Username: admin)Expected Response: 200
Headers: content-type - application/xml
Body: copy contents of the attached file PscAndNetXFix.encoded
Note: During copy/paste of the contents into the body, make sure no extra line/characters get added at the end in order to have the API run successfully. The content of the PscAndNetXFix is roughly 11 MB, opening the file, copying the content and running the API call all take time to process. Do not interrupt the API call. Proceed to Step #3 only if the response is 200.
Option 2: CURL (Run from your local machine or the node that contains the PscAndNetXFix.encoded file)
3. After the running the API, restart the NSX management service in the NSX UI.
4. Once NSX management service has started, re-register the lookup service in NSX UI.
Note: If the above workaround fails, please file a support request with VMware support.