Host experiences PF Exception 14 with bnx2x_netq_free_rx_queue_single in backtrace
Article ID: 318786
Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
- ESXi 6.x host experiences a PSOD similar to the following:
2018-02-06T05:36:51.725Z cpu6:33576)@BlueScreen: #PF Exception 14 in world 33576:helper38-9 IP 0x41800620cbd3 addr 0x0
PTEs:0x3e0536a027;0x29163f4027;0x0;
2018-02-06T05:36:51.725Z cpu6:33576)Code start: 0x418005a00000 VMK uptime: 110:06:09:58.197
2018-02-06T05:36:51.725Z cpu6:33576)0x4123cca1da30:[0x41800620cbd3][email protected]#9.2.2.0+0xdf stack:
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1db70:[0x41800620cd04][email protected]#9.2.2.0+0x34 stack: 0x4123
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1dbb0:[0x41800620e7cd][email protected]#9.2.2.0+0x1ad stack:
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1dd30:[0x4180061f5946][email protected]#9.2.2.0+0x1c6 stack: 0x412300000
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1dda0:[0x4180061d95be][email protected]#9.2.2.0+0x332 stack: 0x41000e8940a
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1de90:[0x4180061f8b8d][email protected]#9.2.2.0+0x5e5 stack: 0x410adda0c
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1df30:[0x418006117196][email protected]#9.2+0xde stack: 0x0
2018-02-06T05:36:51.728Z cpu6:33576)0x4123cca1dfd0:[0x418005a61a4a]helpFunc@vmkernel#nover+0xa96 stack: 0x0
2018-02-06T05:36:51.728Z cpu6:33576)0x4123cca1dff0:[0x418005c57a4a]CpuSched_StartWorld@vmkernel#nover+0xfa stack: 0x0
2018-02-06T05:36:51.731Z cpu6:33576)base fs=0x0 gs=0x418041800000 Kgs=0x0
PTEs:0x3e0536a027;0x29163f4027;0x0;
2018-02-06T05:36:51.725Z cpu6:33576)Code start: 0x418005a00000 VMK uptime: 110:06:09:58.197
2018-02-06T05:36:51.725Z cpu6:33576)0x4123cca1da30:[0x41800620cbd3][email protected]#9.2.2.0+0xdf stack:
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1db70:[0x41800620cd04][email protected]#9.2.2.0+0x34 stack: 0x4123
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1dbb0:[0x41800620e7cd][email protected]#9.2.2.0+0x1ad stack:
2018-02-06T05:36:51.726Z cpu6:33576)0x4123cca1dd30:[0x4180061f5946][email protected]#9.2.2.0+0x1c6 stack: 0x412300000
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1dda0:[0x4180061d95be][email protected]#9.2.2.0+0x332 stack: 0x41000e8940a
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1de90:[0x4180061f8b8d][email protected]#9.2.2.0+0x5e5 stack: 0x410adda0c
2018-02-06T05:36:51.727Z cpu6:33576)0x4123cca1df30:[0x418006117196][email protected]#9.2+0xde stack: 0x0
2018-02-06T05:36:51.728Z cpu6:33576)0x4123cca1dfd0:[0x418005a61a4a]helpFunc@vmkernel#nover+0xa96 stack: 0x0
2018-02-06T05:36:51.728Z cpu6:33576)0x4123cca1dff0:[0x418005c57a4a]CpuSched_StartWorld@vmkernel#nover+0xfa stack: 0x0
2018-02-06T05:36:51.731Z cpu6:33576)base fs=0x0 gs=0x418041800000 Kgs=0x0
- Host is running the bnx2x driver version 2.713.30.v60.5 or below.
Environment
VMware vSphere ESXi 6.0
VMware vSphere ESXi 6.5
VMware vSphere ESXi 6.7
VMware vSphere ESXi 5.5
VMware vSphere ESXi 6.5
VMware vSphere ESXi 6.7
VMware vSphere ESXi 5.5
Cause
This is a known issue (memory leak) in the bnx2x driver.
Resolution
This issue has been resolved in the bnx2x driver version bnx2x-2.713.30.v60.8 available at VMware Downloads.
Feedback
Yes
No
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