Vendor needs to provide a supported OVF package.
Workaround:
To workaround this issue, run the following command to convert the OVF or OVA template. The new template must have no compressed disks.
- Go to the folder containing the template:
cd template-folder
- Convert the template.
path-to-ovf-tool\ovftool.exe ova-template-name.ova newova-template-name.ova
path-to-ovf-tool\ovftool.exe ovf-template-name.ovf new-ovf-template-name.ovf
The conversion tool download link :- https://www.vmware.com/support/developer/ovf/