Watch4Net | EMC M and R : Username and password required again to access EDAA Notification and the details tab in Topology for SMARTS
Article ID: 338338
Updated On:
Products
Issue/Introduction
Unable to view EDAA Notifications and details for SMARTS.
When trying to access the EDAA Notifications under Operation --> Network --> Notifications and the details tab in SMARTS topology, user is asked to enter Watch4net credentials again.
Environment
VMware Smart Assurance - Watch4Net/M&R
Cause
Resolution
You need to make sure that the solution pack configuration, runcmd_env.sh in SMARTS, URL used to access Watch4Net and apg.properties match for the hostname, FQDN, or the IP.
URL used to access Watch4Net: http://FQDN/APG/#/
SM_CAS_SERVER=http://FQDN:58080
apg.properties in the opt/APG/bin/ directory:
#===================
# Common Properties
#===================
hostname=FQDN
Solution pack Reporting configuration:
All the above need to match if either the IP, hostname or the FQDN is used.
Any change in the following requires a restart of services in Watch4Net.
Linux:
- Navigate to /opt/APG/bin/./manage-modules.sh service restart all
Windows:
- Navigate to /opt/APG/bin/manage-modules.cmd service restart all
After the restart, user will not be asked to enter Watch4Net credentials again when viewing EDAA Notifications.
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