Upgrade Path of vRealize Network Insight
The upgrade to vRealize Network Insight 3.5 is supported only from version 3.4.
Deployments at version before 3.4 should upgraded in the following sequence:
3.0 → 3.1 → 3.2 → 3.3 → 3.4 → 3.5
Note: Cluster can be upgraded using Offline Upgrade method only.
Online Upgrade
Notification of new version available:
To check the update notification available on vRealize Network Insight 3.4.0:
- Go to Settings > Install and Support.
Updates: A new version 3.5.0.1502978926 is available!
Pop Up Notification: Upgrade available!
- Click View details to view details of update.
- Click Install Now on details page to download and upgrade the vRealize Network Insight deployment.
- Verify the upgraded version from the product UI under Settings > About page to be 3.5.0.1502978926.
No notification of new version available:
If no notification is observed on vRealize Network Insight 3.4.0:
Verify that both vRealize Network Insight Platform and Proxy VMs have connectivity to svc.ni.vmware.com on Port 443 and reg.ni.vmware.com on Port 443.
Note: In case this connectivity requires http proxy, configure it on each VM using the set-web-proxy CLI command.
To confirm connectivity from vRealize Network Insight VMs:
- Run this CLI command on each VM:
show-connectivity-status
Note: Ensure that the output contains upgrade connectivity status as Passed. For more information, see the vRealize Network Insight Command-Line Interface Reference Guide at VMware vRealize Network Insight Information Center.
- File a support ticket and provide Service tag from the product UI. Service tag is shown under Settings > About page.
- Provide screenshot of show-connectivity-status CLI command output from each vRealize Network Insight Platform and Proxy VMs.
After VMware support enables online upgrade, these notification are visible in Settings > Install and Support.
Updates: A new version 3.5.0.1502978926 is available!
Pop Up Notification: Upgrade available!
- Click View details to view details of update.
- Click Install Now on the Details page to download and upgrade the vRealize Network Insight deployment.
Note: Verify the upgraded version from the product UI under Settings > About page to be 3.5.0.1502978926.
Offline Upgrade
Use this option when both vRealize Network Insight Platform and Proxy VMs do not have access to the internet. You must upgrade Platform VMs before Proxy VMs.
In case of Cluster Upgrade, platform1 must be upgraded first. To confirm platform1 IP address, run this command in CLI:
(cli)ping platform1
- Download the upgrade bundle file VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle from Customer Connect.
- Copy the upgrade bundle VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle to vRealize Network Insight Platform and Proxy VMs.
To copy the file to vRealize Network Insight VM, use any one of these options:
Option 1:
- To copy the file from Linux VM to vRealize Network Insight VM, run this command:
scp VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle consoleuser@<IP_Address_vRNI_VM>:~/
- To copy file from Windows VM to vRealize Network Insight VM, run this command:
Use pscp utility from https://the.earth.li/~sgtatham/putty/latest/w64/pscp.exe
pscp -scp <SOURCE_PATH>\VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle consoleuser@<IP_Address_vRNI_VM>:~/
Option 2:
Log in to vRealize Network Insight Platform CLI using consoleuser and run this command:
Note: This command uses SCP to download the bundle from the host where the patch is downloaded, thus SCP server is required to be running on the host.
For example:
(cli) package-installer copy --host 192.168.21.22 --user johndoe --path /path/to/VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle
- Upgrade the appliance using package-installer upgrade command.
For example:
(cli) package-installer upgrade --name VMWare-vRealize-Network-Insight-3.5.0.1502978926.upgrade.bundle
Note: Upgrade would complete within 30 minutes after this step.
- Verify the upgraded version using the show-version command.
For example:
(cli) show-version
You see the output similar to:
3.5.0.1502978926
Note: After a successful upgrade, it is not required to reboot the virtual machine.