"Error attempting Vcintegrity Export file does not exist or is corrupted, abort import" when upgrading vCSA 6.5
search cancel

"Error attempting Vcintegrity Export file does not exist or is corrupted, abort import" when upgrading vCSA 6.5

book

Article ID: 317832

calendar_today

Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
  • Upgrading vCenter Server Appliance 6.5 fails with the error similar to:

    Error attempting Vcintegrity Export file does not exist or is corrupted, abort import
     
  • You see entries similar to:

    ERROR __main__ Upgrade Phase 'vcIntegrity:Import' failed. Exception: Error attempting Vcintegrity Export file does not exist or is corrupted, abort import
    2016-12-20T17:28:40.812Z INFO upgrade.states.component_states vcIntegrity:Import: Traceback (most recent call last):

    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.


Environment

VMware vCenter Server 6.5.x
VMware vCenter Server 6.0.x
VMware vCenter Server Appliance 6.5.x
VMware vCenter Server 5.5.x
VMware vCenter Server Appliance 6.0.x
VMware vCenter Server Heartbeat 6.5.x

Cause

This issue occurs when you import the vSphere Update Manager information which is running on a separate windows machine.

Resolution

This issue is resolved in vCenter Server 6.5.0c Express Patch 1b, available at VMware Downloads.


Workaround:
To work around this issue if you do not want to apply the patch, un-install the vSphere Update Manager and remove the com.vmware.vcIntegrity extension from MOB.

For more information, see Cannot remove or disable unwanted plug-ins from vCenter Server and vCenter Server Appliance.


Additional Information

Cannot remove or disable unwanted plug-ins from vCenter Server and vCenter Server Appliance
升级 vCSA 6.5 失败，并显示以下错误：尝试 Vcintegrity 导出时出错，文件不存在或已损坏，中止导入 (Error attempting Vcintegrity Export file does not exist or is corrupted, abort import)
vCSA 6.5 のアップグレードが次のエラーで失敗する：Vcintegrity でエラーが発生しました。エクスポート ファイルが存在しないか、破損しています。インポートを中止します（Error attempting Vcintegrity Export file does not exist or is corrupted, abort import）

Powered by Wolken Software