6.0 linked clone errors with "File system specific implementation of LookupAndOpen [file] failed" in vmware.log file
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6.0 linked clone errors with "File system specific implementation of LookupAndOpen [file] failed" in vmware.log file

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Article ID: 313034

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Virtual machine (VM) fails to start
  • VM files fail to delete on datastore
  • Virtual desktop infrastructure (VDI) Machine BSOD
  • In the vmkernel.log, you see entries similar to:

    2017-01-30T08:13:18.238Z cpu11:1319986)FSS: 5760: Conflict between buffered and unbuffered open (file 'ctf1461-checkpoint-sesparse.vmdk'):flags 0x4008, requested flags 0x1
     
  • In the vmware.log, you see similar to:

    2017-02-15T06:03:49.168Z| vmx| I125+ Power on failure messages: File system specific implementation of LookupAndOpen[file] failed
    2017-02-15T06:03:49.168Z| vmx| I125+ File system specific implementation of OpenFile[file] failed
    2017-02-15T06:03:49.168Z| vmx| I125+ File system specific implementation of LookupAndOpen[file] failed
    2017-02-15T06:03:49.168Z| vmx| I125+ Failed to lock the file
    2017-02-15T06:03:49.168Z| vmx| I125+ Cannot open the disk '/vmfs/volumes/5677c9eb-2b7c3b68-a4c2-645106ee4220/lwepc5438/lwepc5438-checkpoint.vmdk' or one of the snapshot disks it depends on.
    2017-02-15T06:03:49.168Z| vmx| I125+ Module 'Disk' power on failed.


Environment

VMware vSphere ESXi 6.0

Cause

Data corruption during reclaim disk space of linked clone with sesparse vmdk.

Resolution



Workaround:
To workaround this issue for VDI VMs in ESXi 6.0, use any of the below workarounds

Workaround 1

Check and attempt to repair the disk.
  1. SSH to the ESXi host where the VM resides
  2. Check the file location:
vmkfstools -x check /vmfs/volumes/<datastorepath>/<vm name>/<vm name main base disk>.vmdk
  1. Repair the file path:
vmkfstools -x repair /vmfs/volumes/<datastorepath>/<vm name>/<vm name main base disk>.vmdk


Workaround 2

Disable ATS heartbeat for all hosts.

Refer the article for Disabling ATS heartbeat, ESXi host loses connectivity to a VMFS3 and VMFS5 datastore (2113956)

Workaround 3
Reclaim Disk Space in Horizon

Additional Information

Most other issues with the LookupandOpen[file] can be resolved by following 
For more information about troubleshooting VMs which won't power on:
Failed to power on virtual machine