License status shows as overused in vRealize Operations Manager
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License status shows as overused in vRealize Operations Manager

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Article ID: 340148

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

To resolve the license overused issue, exclude other virtual machines or objects from your license count manually from the vRealize Operations Manager license groups.

Symptoms:
  • When attempting to license vRealize Operations Manger or other related products, you see an error similar to:
License is overused since it current has 7 members which exceeds capacity
  • Notification event reports:
License usage exceeded its capacity. The overused license is xx. The license capacity is x.

Note: In this symptom, the license capacity is 1 number of Virtual Machine and 7 number of Virtual Machines are included in a license. A license key assigned to a vRealize Operations Manager instance counts towards all host, virtual machine and datastore objects.


Environment

VMware vRealize Operations Manager 6.5.x
VMware vRealize Operations Manager 6.6.x
VMware vRealize Operations Manager 6.2.x
VMware vRealize Operations Manager 6.0.x
VMware vRealize Operations Manager 6.3.x
VMware vRealize Operations Manager 6.4.x
VMware vRealize Operations Manager 6.1.x

Resolution

To identify which objects are included from counting against your license key:
 
  1. Log in to vRealize Operation Manager UI as admin user.
  2. Click Home > Administrations > Licensing.
  3. Click License Groups tab.
  4. Select problematic license group and select Members. It shows what kind of objects are assigned to a license key.

To exclude virtual machines from your license count:
  1. Log in to vRealize Operation Manager UI as admin user.
  2. Click Home > Administrations > Licensing.
  3. Click License Groups and select the problematic License group.
  4. Click the pencil icon.
  5. Select the license key.
  6. Click Next.
  7. At the bottom of the screen, you will see the Object to always exclude option which allows you to select objects that you do not want to count against your license key.
    Confirm the summaries, show the objects you want to exclude along with the included hosts.
  8. Click the green circle arrow to refresh the license count.


Additional Information

For more information, see the Associate View Objects with Your vRealize Operations for Horizon License Key section in the Installing and Configuring vRealize Operations for Horizon Guide.

This will not resolve the License is Invalid watermark in vRealize Operations Manager 6.6.x.
For more information on license changes in vRealize Operations Manager 6.6.x, see "License is Invalid" watermark appearing in vRealize Operations Manager 6.6 and Later.
 
vRealize Operations Manager 中的许可证状态显示为过度使用

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