Windows virtual machine on VMware ESXi 5.5 fails with blue diagnostic screen and reports the error: PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced: vmmemctl.sys
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Windows virtual machine on VMware ESXi 5.5 fails with blue diagnostic screen and reports the error: PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced: vmmemctl.sys

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Article ID: 317649

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Windows virtual machine on VMware ESXi 5.5 fails with blue diagnostic screen.
  • You see the error:

    PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced: vmmemctl.sys


Cause

This issue occurs when there is heavy memory allocation and deallocation jobs in the Windows guest. It causes stress for vmmemctl.sys resulting in a blue diagnostic screen.

When the vmmemctl driver is claiming memory to save it to the hypervisor, it attempts to lock pages in the guest. If the lock failure occurs number of times and reaches a limit, it causes an overflow error and a blue diagnostic screen.

Resolution

This is a known issue affecting VMware vSphere ESXi 5.5.x.

This issue is resolved in VMware Tools version 10.1.0, available at VMware Downloads.

Additional Information



VMware ESXi 5.5 上の Windows 仮想マシンに障害が発生し、青色の診断画面に次のエラーが報告される: PAGE_FAULT_IN_NONPAGED_AREA (50) 無効なシステム メモリが参照されました: vmmemctl.sys