When using Internet Explorer 11 as the browser, you experience these symptoms:

• Opening a console to a virtual machine from the vSphere Web Client displays a blank screen
• The VMware Remote Console (VMRC) is installed on the system opening the console
• The Client Integration Plugin (CIP) is installed on the system opening the console

1. From an Internet Explorer browser window navigate to Tools > Compatibility View Settings.
2. Add the IP address of the vSphere Web Client to this list.
3. Close any open sessions to the vSphere Web Client on this machine.
4. Log in to the vSphere Web Client and open a console session to the virtual machine.