Email alert is not received when an alarm is triggered in vCenter Server 6.0
Article ID: 336184
Updated On:
Products
VMware vCenter Server
Issue/Introduction
Each recipient address must be separated by a comma when configuring email notifications for VMware vCenter Server alarms.
Symptoms:
Symptoms:
When an alarm configured to send an email notification to multiple recipients is triggered, you experience these symptoms:
- The email recipients do not receive the alarm notification
- When one recipient is configured, the alarm notification is received
Environment
VMware vCenter Server 6.0.x
Cause
This issue occurs when a semi-colon is used to separate each email recipient. The VMware vSphere Client user interface display each recipient value separated by a semi-colon. In the VMware vSphere Web Client, each recipient is separated by a comma.
Resolution
When configuring email notifications for VMware vCenter Server alarms, each recipient address must be separated by a comma. Using any other delimiter may cause the notification email to fail.
For more information on email notifications, see Send Email as an Alarm Action in the vSphere Web Client section in the VMware vSphere MOnitoring and Performance guide.
Additional Information
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