This issue is resolved in VMware vSphere 6.0 Update 2, available at
VMware downloadsTo work around this issue if you do not want to upgrade, correct the group permissions of the certificate file:
- Log in to the vSphere vCenter Server Appliance using SSH.
- Run this command to enable access to the Bash shell:
shell.set --enabled true
- Type shell and press Enter.
- Correct the group permissions, by running these commands:
cd /etc/vmware-vpx/ssl
chgrp cis rui.* vcsoluser.*
chmod g+r rui.* vcsoluser.*
- After performing the preceding steps, the /var/log/vmware/eam/eam.log file on the vCenter Server Appliance may report an error similar to:
[YYYY-MM-DD]T[HH:MM:SS] | ERROR | eam-0 | VcConnection.java | 179 | Failed to login to vCenter as extension. vCenter has probably not loaded the EAM extension.xml yet.: Cannot complete login due to an incorrect user name or password.
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.