Troubleshooting duplicate Mac or IP addresses in VMware vCenter Server
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Troubleshooting duplicate Mac or IP addresses in VMware vCenter Server

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Article ID: 318699

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Updated On:

Products

VMware Cloud Foundation VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Execution of vMotion on the host fails intermittently and randomly.
  • Host becomes unresponsive.
  • In the /var/log/vmkernel.log file, you see entries:

    arp: xx:xx:xx:xx:xx:xx is using my IP address xx.xxx.xx.xxx on vmk1!
    arp: xx:xx:xx:xx:xx:xx is using my IP address xx.xxx.xx.xxx on vmk1!
    arp: xx:xx:xx:xx:xx:xx is using my IP address xx.xxx.xx.xxx on vmk1!


Environment

VMware EVO:RAIL 1.x
VMware EVO:RAIL

Cause

This issue occurs when the same IP address is assigned to the management network port on two different hosts.

Resolution

To resolve this issue, identify the host whose IP address is the same as the host which is affected and change the IP address of the conflicting host.

To change the IP address of the conflicting host:
  1. Open VMware PowerCLI.
  2. Run this command to connect to VMware vCenter Server:

    C:\PS>Connect-VIServer -Server vCenter_host_name -User admin -Password pass

    where:
     
    • vCenter_host_name is the hostname of the vCenter Server
    • admin is the Administrator login
    • pass is the password for the Administrator account.
       
  3. Run this command to create a spreadsheet file containing the list of management interfaces vCenter Server is aware of.

    C:\PS> Get-VMHostNetworkAdapter | select VMhost, Name, IP, SubnetMask, Mac, PortGroupName, vMotionEnabled, mtu | Export-Csv C:\HostNWDetails.csv

    Note: This command may take some time to complete.
  4. Open the C:\HostNWDetails.csv file and locate the IP address duplicates in Microsoft Excel.
  5. After identifying the duplicate IP address, change the IP address using vSphere Client or vSphere Web Client.


Additional Information

VMware vCenter Server での重複する MAC アドレスまたは IP アドレスのトラブルシューティング
对 VMware vCenter Server 中的重复 Mac 或 IP 地址进行故障排除

Troubleshoot duplicate IP without shutting down known device