vSAN Health Service - Network Health - Hosts with connectivity issues
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vSAN Health Service - Network Health - Hosts with connectivity issues

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Article ID: 326428

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Updated On:

Products

VMware vSAN

Issue/Introduction

This article explains the Network health - Hosts with connectivity issues check in the vSAN Health Service and provides details on why it might report an error.

Environment

VMware vSAN 6.0.x
VMware vSAN 8.0.x
VMware vSAN 7.0.x

Resolution

Q: What does the Network Health - Hosts with connectivity issues check do?

This check refers to situations where the vCenter Server lists the ESXi host as connected, but all of vSAN API calls from the vCenter Server to the ESXi host affected are failing. This situation should be extremely rare, but in case it happens, it leads to similar issues as the Host disconnected from vCenter situation.

Q: What does it mean when it is in an error state?

If this health check highlights that an ESXi host has connectivity issues, vCenter Server does not know its state. The host may be up and may be actively participating in the vSAN cluster, serving data, and being healthy and performing its storage functions as part of the vSAN cluster.

However, it could also mean that either the vSAN management daemon on the ESXi host may be down and unavailable. The vCenter Server, and hence the vSAN Health check, cannot fully assess the situation as long the host is disconnected.

Q: How does one troubleshoot and fix the error state?

You could first check the management network between vCenter and host and make sure it's fine. If the problem is still there, you could connect to the host via SSH and check the vSAN management daemon status with the command "/etc/init.d/vsanmgmtd status" and restart it by "/etc/init.d/vsanmgmtd restart".

Additional Information

For more information on collecting VMware vSAN logs, seeL Collecting vSAN support logs and uploading to VMware (2072796).

Also, see:

VMware vSAN Diagnostics and Troubleshooting Reference Manual
VMware vSAN Design and Sizing Guide
SAN Health Service - Cluster Health - vSAN Health Service up-do-date
vSAN Health Service - Cluster Health - Advanced vSAN configuration in sync
vSAN Health Service - Network Health - Hosts disconnected from vCenter Server
vSAN Health Service - Network Health - Unexpected vSAN cluster members
vSAN Health Service - Network Health - vSAN Cluster Partition
vSAN Health Service - Network Health – Hosts with vSAN disabled
vSAN Health Service - Network Health - All hosts have a vSAN vmknic configured
vSAN Health Service - Network Health - All hosts have matching subnets
vSAN Health Service - Network Health - All hosts have matching multicast settings
vSAN Health Service - Network Health - Hosts small ping test (connectivity check) and Hosts large ping test (MTU check)
vSAN Health Service - Network Health – Multicast assessment based on other checks
vSAN Health Service - Data Health – vSAN Object Health
vSAN Health Service - Physical Disk Health - Metadata Health
vSAN Health Service - Physical Disk Health - Overall Disk Health
vSAN Health Service - Limits Health – Current Cluster Situation
vSAN Health Service - Limits Health – After one additional host failure
vSAN Health Service - Physical Disk Health - Disk Capacity
vSAN Health Service – Physical Disk Health – Software State Health
vSAN Health Service – Physical Disk Health – Component Metadata Health
vSAN Health Service - Physical Disk Health – Congestion
vSAN Health Service - Physical Disk Health – Memory pools
vSAN Health Service - vSAN HCL Health - Controller Release Support
vSAN Health Service – vSAN HCL Health – Controller Driver
vSAN Health Service - vSAN HCL Health – vSAN HCL DB up-to-date
vSAN Health Service - vSAN HCL Health – SCSI Controller on vSAN HCL
vSAN Health Service - Cluster Health – CLOMD liveness check
vSAN Health Service - Cluster Health - vSAN Health service installation
vSAN Health Check Information
vSAN Health Service - Network Health - Active Multicast connectivity check
Virtual SAN 运行状况服务 - 网络运行状况 - 存在连接问题的主机
vSAN 健全性サービス - ネットワークの健全性 - 接続に問題のあるホスト