vMotion of virtual machine fails with the error: The destination host is not compatible with the hardware version to which the virtual machine is scheduled to be upgraded
Article ID: 304960
Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
- Cannot vMotion the virtual machine.
- Performing a vMotion of the virtual machine fails.
- You see the error:
The destination host is not compatible with the hardware version to which the virtual machine is scheduled to be upgraded.
In order to proceed with the operation, virtual machine's scheduled compatibility upgrade should be disabled.
- Virtual machines hardware version is upgraded and is running on version 10.
Environment
VMware vSphere ESXi 5.5
Cause
This issue occurs if the hardware version upgrade process fails to update the .vmx file.
Resolution
Caution: Ensure that the virtual machine Summary tab in the vSphere Web Client displays hardware version 10 and a hardware version upgrade is not scheduled.
To resolve this issue, remove the entries related to the hardware version upgrade, from the .vmx file.
To remove the entries in the .vmx file:
- Power off the virtual machine.
- Connect to the host on which virtual machine is running using SSH.
- Navigate to the virtual machine location where the .vmx file is located.
- Take a backup of the .vmx file.
- Open the .vmx file using a text editior.
- Remove these entries related to hardware version upgrade:
virtualHW.scheduledUpgrade.when = "always"
virtualHW.scheduledUpgrade.state = "done"
tools.upgrade.policy = "upgradeAtPowerCycle"
- Reload the .vmx file for the changes to take effect.
Additional Information
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