Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION
search cancel

Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION

book

Article ID: 328262

calendar_today

Updated On:

Products

VMware

Issue/Introduction

Symptoms:
  • Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen
  • You see the error:

    CRITICAL_STRUCTURE_CORRUPTION

    STOP: 0x00000109

  • In the Windows Event Viewer, you see an entry similar to:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Event ID: 41
    Level: Critical


Resolution

This issue is resolved in vSphere 5.0 Update 3:

To work around this issue, manually create a CPUID mask for the affected virtual machines:

To manually create a CPUID mask for the affected virtual machines:
  1. Power off the virtual machine.
  2. Right-click the virtual machine and click Edit Settings.
  3. Click the Options tab.
  4. Select CPUID Mask under Advanced.
  5. Click Advanced.

    • For Intel:

      • Under the Register column, locate the edx register under Level 80000001.
      • Paste this into the value field:

        ----:0---:----:----:----:----:----:----

        For example:

        cpuid.80000001.edx = ----:0---:----:----:----:----:----:----

    • For AMD:

      • Select the AMD Override tab.
      • Change cpuid.80000001.edx.amd = -----------H-------------------- to
        cpuid.80000001.edx.amd = ----0---------------------------

  6. Click OK to close the virtual machine properties.


Additional Information

To be alerted when this document is updated, click the Subscribe to Article link in the Actions box.
Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 仮想マシンで障害が発生し、ブルー スクリーンに次のエラーが報告される： CRITICAL_STRUCTURE_CORRUPTION
Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 虚拟机失败并出现蓝屏，报告以下错误：CRITICAL_STRUCTURE_CORRUPTION

Powered by Wolken Software