• Cannot create a quiesced snapshot of a Windows virtual machine
• Attempting to create a quiesced snapshot of a Windows virtual machine fails
• The vSphere Client reports errors similar to:
  
  The guest OS has reported an error during quiescing. The error code was: 5 The error message was: 'VmBackupOnThaw' operation failed.
The guest OS has reported an error during quiescing. The error code was: 2 The error message was: Custom quiesce script failed.
   
• In the /var/log/hostd.log file, you see entries similar to:
  
  [645FDB90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.2)
[6381CB90 info 'vm:/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm.vmx'] Disconnect check in progress.
[645FDB90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.1)
[645FDB90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.2)
[645FDB90 info 'ha-eventmgr'] Event 6153 : Warning message on examplevm on sample-domain.com in ha-datacenter: The guest OS has
reported an error during quiescing.
--> The error code was: 2
--> The error message was: Custom quiesce script failed.
-->
[64856B90 verbose 'vm:/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm.vmx'] Retrieved current VM state from foundry 4, 8
[64754B90 verbose 'vm:/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm.vmx'] Handling message _vmx15: The guest OS has reported an error during quiescing.
--> The error code was: 5
--> The error message was: 'VmBackupOnThaw' operation failed.
-->
[64754B90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.1)
[6381CB90 info 'vm:/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm.vmx'] Disconnect check in progress.
[64754B90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.2)
[64754B90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.1)
[64754B90 warning 'Locale'] FormatField: Invalid (vim.vm.Message.2)
[64754B90 info 'ha-eventmgr'] Event 6154 : Warning message on examplevm on sample-domain.com in ha-datacenter: The guest OS has reported an error during quiescing.
--> The error code was: 5
--> The error message was: 'VmBackupOnThaw' operation failed.
   
• In the vmware.log file, in the home directory of the virtual machine, you see entries similar to:
  
  vcpu-0| DISKLIB-VMFS : "/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm_4-rdmp.vmdk" : closed.
vcpu-0| SnapshotVMXTakeSnapshotComplete done with snapshot 'test': 13394
vcpu-0| SnapshotVMXTakeSnapshotComplete: Snapshot 13394 failed: Failed to quiesce the virtual machine. (40).
vcpu-0| HBACommon: First write on scsi0:1.fileName='/vmfs/volumes/4b04012e-1178f142-dbd4-0025b31edbef/examplevm/examplevm_1-000001.vmdk'
vcpu-0| DISKLIB-DDB : "longContentID" = "e96a5d6ca819a0596cda422c085effe8" (was "8831e431a7334dbcfce49bccff11351a")
vcpu-0| DISKLIB-CHAIN : DiskChainUpdateContentID: old=0xff11351a, new=0x85effe8 (e96a5d6ca819a0596cda422c085effe8)
vmx| GuestRpcSendTimedOut: message to toolbox-dnd timed out.

if "%1%"=="freeze" goto doFreeze

goto doThaw

:doFreeze

call C:\Scripts\PrePostSnap\PreSnap.cmd

goto Eof

:doThaw

call C:\Scripts\PrePostSnap\PostSnap.cmd

:Eof