To resolve this issue, move all of the CTK files into a temporary folder.
Note: In the virtual machine folder, the CTK file is associated with each delta disk and flat file for that virtual machine.
To move all of the CTK files into a temporary folder:
- Power off the virtual machine.
- Create a temporary folder in the virtual machine folder.
- Move all of the CTK files into the temporary folder.
- Right-click the virtual machine and select Snapshot > Snapshot Manage to consolidate the snapshots for the virtual machine.
- Click Delete All.
- Click Close.