The Windows 7 virtual machine fails to connect to the Internet/network and reports the error: Unidentified Network
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Article ID: 319504
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Updated On:
Products
VMware Desktop Hypervisor
Issue/Introduction
Symptoms:
Your Windows 7 virtual machine is unable to access the Internet or network
The network icon in the Windows system tray displays yellow warning symbol
The network type in the network and sharing panel appears as Unidentified Network
Environment
VMware Player 3.x (Linux) VMware Workstation 8.x (Linux) VMware Player 6.x (Linux) VMware Fusion 5.x VMware Workstation Pro 15.x (Linux) VMware Player 6.x (Windows) VMware Fusion 3.x VMware Player 5.x (Linux) VMware Workstation 7.x (Windows) VMware Player 3.x (Windows ) VMware Workstation Pro 14.x (for Linux) VMware Fusion 7.x VMware Fusion 6.x VMware Workstation Pro 14.x (for Windows) VMware Workstation 11.x (for Linux) VMware Workstation 10.x (Windows) VMware Fusion 10.x VMware Workstation 8.x (Windows) VMware Workstation 10.x (Linux) VMware Player Pro 7.x (Linux) VMware Workstation 7.x (Linux) VMware Fusion 8.x VMware Workstation Pro 15.x (Windows) VMware Workstation 9.x (Windows) VMware Fusion 4.x VMware Fusion Pro 8.x VMware Workstation 9.x (Linux) VMware Player 4.x (Windows) VMware Workstation 11.x (for Windows) VMware Player Pro 7.x (Windows) VMware Fusion Pro 10.x VMware Player 4.x (Linux) VMware Player 5.x (Windows)
Cause
This issue occurs if the winsock protocol in the virtual machine is corrupted or not configured correctly. This prevents your virtual machine from making a network connection.
Resolution
To resolve this issue, reset the winsock protocol to its default settings.
To reset the winsock protocol in the Windows virtual machine: