Ctrl-Alt-Insert key combination does not work over a remote desktop protocol session
Article ID: 339255
Updated On:
Products
VMware vCenter Server
VMware vSphere ESXi
Issue/Introduction
Symptoms:
In some circumstances, it may be helpful to use the console option of a vSphere Client from over a remote desktop protocol (RDP) connection using the Windows Remote Desktop Connection utility.
However, when using the Remote Desktop Connection utility, you cannot use the Ctrl-Alt-Insert key combination to send Ctrl-Alt-Delete key to the guest virtual machine that you are connecting to with the vSphere Client's console.
Cause
This issue may be caused due to a configuration setting.
Resolution
To use the Ctrl-Alt-Insert combo in Microsoft RDP, perform the following configuration:
Workaround:
Alternatively use VMRC.
- Open the Remote Desktop Connection utility.
- Click Options.
- Open the Local Resources tab.
- Change the value for Apply Windows key combinations option under Keyboard to On the remote computer.
All key combinations are sent to the remote desktop connection.
Workaround:
Alternatively use VMRC.
Additional Information
Feedback
Yes
No
Powered by
