"Unsupported database driver sqlncli.dll" error when upgrading vCenter Server 6.0
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"Unsupported database driver sqlncli.dll" error when upgrading vCenter Server 6.0

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Article ID: 344307

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
  • Upgrading to vCenter Server 6.0 fails, you see an error similar to:
Error: Unsupported database driver: c:\Windows\System32\sqlncli.dll Resolution: Verify you're using vCenter Server with supported driver.
 
  • When upgrading to vCenter Server 5.5 or earlier versions, you may see the warning:

    DSN is pointing to a unsupported ODBC driver


Environment

VMware vCenter Server 5.5.x
VMware vCenter Server 4.1.x
VMware vCenter Server 6.0.x
VMware vCenter Server 4.0.x
VMware vCenter Server 5.1.x
VMware vCenter Server 6.5.x
VMware vCenter Server 5.0.x

Cause

This issue occurs if the ODBC connection is using an outdated SQL Native Client.

Resolution

To resolve the Unsupported database driver sqlncli.dll issue in vCenter Server, ensure that following ODBC drivers and clients are used when connecting to databases.


When using:
Note: If any other driver that are not listed is detected, it produces the symptoms described.
 
For more information on :


Additional Information

You can download a newer version from Microsoft's SQL Server 2008 R2 Feature Pack using these links. Select the download appropriate to your vCenter Server and install it:
  • X86 Package
  • X64 Package
  • AI64 Package

    Disclaimer: VMware is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that VMware endorses, recommends, or accepts any responsibility for the content of such sites.
For more information, see:

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