Since NLB packets are unconventional, meaning the IP address is Unicast while the MAC address of it is Multicast, switches and routers drop NLB packets.
NLB Multicast Packets get dropped by routers and switches, causing the ARP tables of switches to not get populated with cluster IP and MAC address.
Manual ARP Resolution of NLB cluster address is required on physical switch and router interfaces
Cluster IP and MAC static resolution is set on each switch port that connects to ESX/ESXi host
Virtual Switch NIC Team Policy > Notify Switches is set to Yes.
If CDP (Cisco Discovery Protocol) is Enabled on ESX/ESXi and the Cisco Switch - you can determine proper switch ports connecting to ESX/ESXi via the vSphere/Virtual Infrastructure Client.