/*
* Developed as part of SM-6273 - Integrate with Connect AI Support Assistant for custom UI
**/
function checkBotHistory(){
try {
return (sessionStorage.getItem('VA_Details') && JSON.parse(sessionStorage.getItem('VA_Details'))['ab57fd0432e25d5b3013133a1c910d56']['messages'].length > 0);
} catch (error){
return false;
}
}
if (checkBotHistory()){
var myvar = '' +
'' +
'' +
'' +
' ' +
'' +
'';
document.write(myvar);
window.vaConfig ={
"autoOpen": false
}
// document.dispatchEvent(new CustomEvent('updateVADetails', { detail: { data: true}}))
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
if(el) el.setAttribute("config", JSON.stringify(window.vaConfig));
} else {
setTimeout(function(){
let body = (document.getElementsByTagName('body').length > 0) ? document.getElementsByTagName('body')[0] : document.createElement('body');
let element = document.createElement('div');
element.innerHTML = '';
body.appendChild(element);
document.getElementsByTagName('html')[0].appendChild(body);
}, 2000);
}
function initiateVirtualAssistant() {
document.getElementsByClassName('demo-myvm-chat-button')[0].remove();
let body = document.getElementsByTagName('body');
body[0].appendChild(document.createElement("connect-ai-widget"));
refreshAuthToken = true;
//vaAuthToken();
window.vaConfig ={
"launcherText": portallanguage,
"autoOpen": true
}
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
if(el) el.setAttribute("config", JSON.stringify(window.vaConfig));
// document.dispatchEvent(new CustomEvent('updateVADetails', { detail: { data: true}}))
}
var currentPageUrl = window.location.hostname;
var baseURL;
var aiseraBotLaunchButton = false;
window.aisera_bot = {};
window.aisera_bot.url = window.location.href;
var s;
var botLoaded = false;
var isArticleDetailPage = (window.location.href.indexOf("/s/article/") !== -1);
var aiseraBotLaunchButton = false;
var portallanguage = 'Support Assistant';
var userDetails;
if (currentPageUrl.includes("gslint") || currentPageUrl.includes("gslqa") || currentPageUrl.includes("kb-uat")) {
baseURL = "https://apigw-test.vmware.com/uat2/v1/m4/api/connectai";
}
else if (currentPageUrl.includes("gslstage")) {
baseURL = "https://apigw-test.vmware.com/stg/v1/m4/api/connectai";
}
else {
baseURL = "https://apigw.vmware.com/v1/m4/api/connectai";
}
window.vaData = {
userInfo: {
name: "",
email: "",
locale: "",
company: "N/A",
},
contextInfo: generateContextInfo(),
baseUrl: baseURL,
integrationId: "ab57fd0432e25d5b3013133a1c910d56"
};
//language Selector listner
var language='';
let languageChnange = false;
document.addEventListener("ccCustomEvent",function(event){
if(event.detail.langObj){
language = event.detail.langObj.locale;
selectedLanguage(language);
}
});
function selectedLanguage(language){
var iconText ='';
if(language == 'us' || language == ''){
iconText = 'Support Assistant';
}else if(language == 'cn'){
iconText = 'Support Assistant';
}
else if(language == 'fr'){
iconText = 'Assistant support';
}
else if(language == 'de'){
iconText = 'Support Assistant';
}
else if(language == 'jp'){
iconText = 'サポート アシスタント';
}
window.vaConfig ={
"launcherText": iconText
}
portallanguage = iconText;
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
if(el) el.setAttribute("config", JSON.stringify(window.vaConfig));
//document.dispatchEvent(new CustomEvent('updateVADetails', { detail: { data: true}}));
let staticButton = document.getElementsByClassName('demo-va-chat-bubble-text');
if(staticButton != null && staticButton.length > 0 ){
staticButton[0].innerHTML = portallanguage;
}
}
// Event listner for VA refresh token, on event fire get the token generate/refresh and save into sessionStorage
document.addEventListener("vaRefreshToken", (event) => {
vaAuthToken();
});
function vaAuthToken(jwtToken) {
let connectAISession = sessionStorage.getItem('connectAIToken');
let apiUrl;
if (currentPageUrl.includes("gslint") || currentPageUrl.includes("gslqa") || currentPageUrl.includes("gslstage")) {
apiUrl = "/kb/services/apexrest/ConnectAI/";
} else {
apiUrl = "/services/apexrest/ConnectAI/";
}
const httpOptions = {
method: 'GET'
};
if (connectAISession != null) {
let token = JSON.parse(connectAISession);
let tokenExpiresIn = new Date(token.tokenExpiry).getTime();
let curentTime = new Date().getTime();
let remainingtime = (tokenExpiresIn - curentTime)/(1000);
if(remainingtime > 30){
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
// document.dispatchEvent(new CustomEvent('vaTokenUpdated', { detail: { data: true } }));
return
}
}
fetch(apiUrl, httpOptions)
.then(response => response.json())
.then(data => {
sessionStorage.setItem('connectAIToken', JSON.stringify(data));
sessionStorage.setItem('vaAuthToken', data.access_token);
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("tokenUpdated", true);
//document.dispatchEvent(new CustomEvent('vaTokenUpdated', { detail: { data: true } }));
})
.catch((error) => { console.error('Error:', error) });
}
//SM-6266 Adobe analytics tracking: START
const el = document.querySelector('connect-ai-widget');
if(el) {
el.addEventListener("onOpen", (event) => {
if (aiseraBotLaunchButton) {
aiseraBotLaunchButton = false;
return;
}
customAdobeTracking("AISERA BOT: OPENED");
});
}
if(el) {
el.addEventListener('OnClose', (event) => {
customAdobeTracking("AISERA BOT: CLOSED");
})
}
if(el) {
el.addEventListener('onMinimise', (event) => {
customAdobeTracking("AISERA BOT: MINIMISED");
})
}
function customAdobeTracking(msg){
try{
if (addCTracking != null){
addCTracking(msg);
}
}catch (error){
console.error('addCTracking Error : ', error);
}
}
window.addEventListener("aiseraButtonTracking", function () {
aiseraBotLaunchButton = true;
customAdobeTracking('AISERA BOT: LAUNCH BUTTON CLICKED');
const el = document.querySelector('connect-ai-widget');
el.setAttribute("openChatBot", true);
// document.dispatchEvent(new CustomEvent('vaTriggerInit', { detail: { data: true } }));
});
//SM-6266 Adobe analytics tracking: END
function generateContextInfo() {
const vaHistoryParsed = sessionStorage.getItem("VA_Details") ? JSON.parse(sessionStorage.getItem("VA_Details")) : null;
const userEmail = sessionStorage.getItem("vaGuestEmail");
const guestEmail = `guest-${Date.now() + (Math.random() * 100000).toFixed()}@vmware.com`;
if(userDetails){
let context = {};
context.email = userDetails.email, // populate only when the user is logged in
context.cn = userDetails.cn // populate only when the user is logged in
if (window.visitor && window.visitor.getMarketingCloudVisitorID()) {
context.visitorid = window.visitor.getMarketingCloudVisitorID();
}
return context;
} else if (((isArticleDetailPage && window.aisera_bot.page_title) || !isArticleDetailPage) && window.aisera_bot.visitorid != null) {
//return { userEmail: `guest-${window.visitor.getMarketingCloudVisitorID()}@vmware.com`, visitorid: window.visitor.getMarketingCloudVisitorID() };
return window.aisera_bot;
} else if (window.visitor && window.visitor.getMarketingCloudVisitorID()) {
return { userEmail: `guest-${window.visitor.getMarketingCloudVisitorID()}@vmware.com`, visitorid: window.visitor.getMarketingCloudVisitorID() };
} else if (vaHistoryParsed && vaHistoryParsed["ab57fd0432e25d5b3013133a1c910d56"] && userEmail) {
return { userEmail: guestEmail, visitorid: "" };
} else {
sessionStorage.setItem("vaGuestEmail", guestEmail);
return { userEmail: guestEmail, visitorid: "" };
}
}
(function () {
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(vaData));
refreshAuthToken = true;
vaAuthToken();
})();
function updateAiseraSession() {
if (((isArticleDetailPage && window.aisera_bot.page_title) || !isArticleDetailPage) && window.aisera_bot.visitorid != null) {
window.aisera_bot.url = window.location.href;
//let message = {
//type: 'aisera.update_session_vars'
//};
// window.postMessage(JSON.stringify(message), "*");
window.vaData.contextInfo = generateContextInfo();
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
// document.dispatchEvent(new CustomEvent('updateVADetails', { detail: { data: true } }));
}
}
window.addEventListener("logindetails", function (event) {
if (event.detail.userType != "") {
let context = {};
userDetails = event.detail.userDetails;
window.vaData.userInfo.email = userDetails.email;
window.vaData.userInfo.name = userDetails.firstname + ' ' + userDetails.lastname;
context.email = userDetails.email, // populate only when the user is logged in
context.cn = userDetails.cn // populate only when the user is logged in
window.vaData.contextInfo = context;
sessionStorage.setItem('vaGuestEmail', userDetails.email);
//window.aisera_bot.userEmail = userDetails.email;
//window.aisera_bot.accountId = userDetails.cn;
//window.aisera_bot.userType = "Logged In User";
//Need to dispatch event need to be called from here (Sunil will tell us the event details)
//document.dispatchEvent(new CustomEvent('updateVADetails', { detail: { data: true } }));
} else {
userDetails = undefined;
}
const el = document.querySelector('connect-ai-widget');
if(el) el.setAttribute("chatBotData", JSON.stringify(window.vaData));
});
function checkVisitorId() {
//console.log("botcheckVisitorId");
if (s == null || !("marketingCloudVisitorID" in s)) {
setTimeout(checkVisitorId, 1500);
return;
} else {
window.aisera_bot.visitorid = s.marketingCloudVisitorID;
//console.log("botcheckVisitorId1",window.aisera_bot.visitorid);
updateAiseraSession();
//checkLumosLoad();
}
}
window.addEventListener("articledetail", function (event) {
try {
let data = event.detail;
let aiseraArticleInit = { page_title: data?.meta?.articleInfo?.title };
if (aiseraArticleInit.page_title) {
let title = aiseraArticleInit.page_title;
aiseraArticleInit.documentid = title.substring(title.lastIndexOf("(") + 1, title.lastIndexOf(")"));
}
window.aisera_bot = Object.assign(window.aisera_bot, aiseraArticleInit);
updateAiseraSession();
} catch (e) { }
});
if (!isArticleDetailPage) {
updateAiseraSession();
}
checkVisitorId();