• vCenter server 6.x fails with error codes 2349 and 1603
• You see the error message:

• In vc-install.txt you see entries similar to:

Failed Stage: install-packages

Logs: C:\Users\ADMINI~1\AppData\Local\Temp\pkgmgr-comp-msi.log

C:\Users\ADMINI~1\AppData\Local\Temp\vminst.log

• In vim-vcs-msi.log you see entries similar to:

DEBUG: Error 2835: The control ErrorIcon was not found on dialog InstallError

Internal Error 2835. ErrorIcon, InstallError

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2349.

MSI (c) (D8!7C) [21:31:50:012]: Product: VMware vCenter Server -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2349.

Action 21:32:32: PercentComplete. Install failed, performing rollback

CustomAction VM_InstallRemoveEmbeddedPackages returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 21:36:36: VM_InstallRemoveEmbeddedPackages. Return value 3.

MSI (c) (D8:94) [21:36:36:980]: Doing action: VM_FinishInstallWithError

Action 21:36:36: VM_FinishInstallWithError.

Action start 21:36:36: VM_FinishInstallWithError.

MSI (c) (D8:F4) [21:36:37:014]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\2\MSI4C43.tmp, Entrypoint: VM_FinishInstallWithError

• In vminst.log you see entries similar to:
   

2019-02-21 21:26:20.144+05:30| vcsInstUtil-9451621| E: PitCA_QueryServiceConfig: OpenService failed for vmware-vsan-health service. Error code: 1060.

2019-02-21 21:26:20.144+05:30| vcsInstUtil-9451621| I: VM_StopCustomServices: Service not found: vmware-vsan-health

2019-02-21 21:31:55.732+05:30| vcsInstUtil-9451621| I: PitCA_MessageBox: Displaying message: "Installation of component VMware Python components failed with error code '1603'. Check the logs for more details."

2019-02-21 21:36:36.917+05:30| vcsInstUtil-9451621| E: LaunchPkgMgr: Overall operation has failed

2019-02-21 21:36:37.093+05:30| vcsInstUtil-9451621| I: Entering function: VM_FinishInstallWithError

2019-02-21 21:36:37.093+05:30| vcsInstUtil-9451621| I: InstallStatus_SetStage: install stage: install-end / (NULL)

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

For more information on 1603 Error see: Error Code 1603 VMware

• Disable any 3rd party firewall services in the Operating System (if applicable)
• Stop windows firewall service if it is running
• Disable antivirus