"The SSL certificate of STS service cannot be verified" "KeyUsage does not allow key encipherment" error during vCenter Server Appliance 6.7 Upgrade
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"The SSL certificate of STS service cannot be verified" "KeyUsage does not allow key encipherment" error during vCenter Server Appliance 6.7 Upgrade

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Article ID: 345459

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
  • Upgrading vCenter Server Appliance 6.7 fails
  • In the firstbootStatus.json file, you the error:
 
"failedSteps": "vmidentity-firstboot"
 
  • In the vmidentity-firstboot.py_####_stdout.log file, you the error:
 
The SSL certificate of STS service cannot be verified

Note: vCenter Server Appliance - Firstboot logs are located in the /var/log/firstboot directory.
  • In the vmware-sts-idmd.log file, you the error:

KeyUsage does not allow key encipherment

Note: vCenter Server Appliance - Each service will have it's own folder in the /var/log/vmware/ directory.  The vmware-sts-idmd logs are located in the /var/log/vmware/sso folder.
 
To collect a log bundle or review log files:


Environment

VMware vCenter Server Appliance 6.7.x

Cause

This issue occurs because vCenter Server 6.7 enforces the Key Encipherment parameter under Key Usages on SSL certificates imported into vCenter Server.

Notes:
  • You may experience the same symptom and the same logs when upgrading windows vcenter server 6.7,  In this case all certificates may have the key Encipherment parameter under Key Usages 
  • The issue here was due to a expired SSL certificate in the STS_INTERNAL_SSL_CERT store. Replaced this cert with the current MACHINE_SSL cert and key which will resolved this problem .

Resolution

To resolve this issue, ensure that all imported certificates into vCenter Server contain the the Key Encipherment parameter under Key Usages.

For more details on:

Additional Information

"Failed to check VMware STS. The SSL certificate of STS service cannot be verified" while upgrading VCSA from 6.5 to 6.7

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