Upgrading to NSX for vSphere 6.3.0 fails when using Hardware Gateway
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Upgrading to NSX for vSphere 6.3.0 fails when using Hardware Gateway

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Article ID: 321354

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
When upgrading to VMware NSX for vSphere 6.3.0 with a HW VTEP in the environment, you may experience this symptom:
  • Upgrade is halted
  • You see the error similar to:

    Cannot continue upgrade due to errors: "(1)" Hardware Gateway(s)found in the system. Unable to proceed with the upgrade. Please contact VMWare Support to continue. Please correct before proceeding.


Environment

VMware NSX for vSphere 6.3.x
VMware NSX for vSphere 6.1.x
VMware NSX for vSphere 6.2.x

Cause

This issue occurs because there is a HW VTEP configuration present. NSX for vSphere 6.3.0 supports only TLS 1.2 secure connections in the control plane. HW VTEPs that do not support TLS, thus cannot connect to the NSX Controllers. The upgrade has been blocked to avoid disconnecting these HW VTEPs and impacting network traffic.

Resolution

THIS ARTICLE IS NO LONGER BEING UPDATED. FOR THE LATEST INFORMATION, SEE THE VMWARE COMPATIBILITY GUIDE.

To resolve this issue, contact VMware Support. To contact VMware support, see Filing a Support Request in Customer Connect (2006985) or How to Submit a Support Request. VMware can assist on verifying your Hardware Gateway is TLS 1.2 compliant which allows the upgrade to move forward.

Partner Support for TLS 1.2

PARTNERTLS 1.2 SUPPORTSWITCH O/S VERSION
AristaYESEOS 4.17.3
BrocadeYESRequires patch NOS 7.0.1b
Dell - DNOSNOAvailable mid 2017
Dell - CumulusNOTBD
HPENOTBD
HuaweiYESCloudEngine V200R002
JuniperYES14.1X53-D40


Additional Information


ハードウェア ゲートウェイを使用すると NSX for vSphere 6.3.0 へのアップグレードに失敗する
使用硬件网关时，升级到 NSX for vSphere 6.3.0 失败

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