In VMware NSX for vSphere 6.x, virtual machines located behind an NSX Edge Services Gateway (ESG) deployed using vRealize Automation 6.x multi-machine blueprint are unreachable
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In VMware NSX for vSphere 6.x, virtual machines located behind an NSX Edge Services Gateway (ESG) deployed using vRealize Automation 6.x multi-machine blueprint are unreachable

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Article ID: 325464

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
  • Connectivity to virtual machines located behind an VMware NSX for vSphere 6.x Edge Services Gateway (ESG) fails
  • Running the show interface command for the vNIC interfaces on the NSX Edge reports entries similar to:

    2: vNic_0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000
    link/ether 00:50:56:b9:22:4d brd ff:ff:ff:ff:ff:ff
    inet 1.9.58.1/24 scope global vNic_0
    5: vNic_1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000


Environment

VMware NSX for vSphere 6.4.x
VMware NSX for vSphere 6.1.x
VMware NSX for vSphere 6.3.x
VMware NSX for vSphere 6.2.x

Cause

The line protocol down on an Edge vNIC interface indicates that the interface is disconnected from the back-end layer-2 switch. This issue is known to occur when the Edge VM is deployed before host preparation completes or the switch completes initialization.
 

Resolution

Use the following steps to troubleshoot this issue:


Additional Information

How to file a Support Request in Customer Connect
Collecting diagnostic information for VMware NSX Edge
Network connectivity issues after upgrade in NSX/VCNS environment
VMware NSX for vSphere 6.x Edge loses connectivity after upgrade with the error: The requested object could not be found
在 VMware NSX for vSphere 6.x 中，无法访问位于使用 vRealize Automation 6.x 多机蓝图部署的 NSX Edge 服务网关 (ESG) 之后的虚拟机

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