VMware Knowledge Base - Search Results

What do the different administrator roles (PLA, SLA, and SA) mean? (1003304)

What is the distinction between a Primary License Administrator (PLA) Secondary License Administrator (SLA) and a Support Administrator (SA)? The Support Contract FAQ on...
Rating: | Published: 11/13/09 | Created Date: 12/6/07 | Last Modified Date: 11/13/09 | KB Article

VMware Partner Activation Codes (PAC) Explained (1003303)

What is a Partner Activation Code (PAC) and how is it used? Orders placed through VMware, or its partners, have unique identifiers associated with them. VMware products purchased through a...
Rating: | Published: 11/13/09 | Created Date: 8/25/08 | Last Modified Date: 11/13/09 | KB Article

Uploading diagnostic information to VMware (1008525)

VMware technical support uses a set of diagnostic information obtained from our products when addressing a support request. This diagnostic information contains product specific logs and...
Rating: | Published: 8/31/09 | Created Date: 2/8/09 | Last Modified Date: 8/31/09 | KB Article

Resolving VMware Community Forum issues (1014788)

· You cannot log in to the VMware Community forums. · You see an invalid user name or password message. · You have registered with an invalid email address. · You cannot reset the password. · You have...
Published: 10/22/09 | Created Date: 10/12/09 | Last Modified Date: 10/22/09 | KB Article

Collecting diagnostic information for VMware products (1008524)

VMware technicians request diagnostic information from you when a support request is addressed. This diagnostic information contains product specific logs and configuration files from...
Published: 8/25/09 | Created Date: 2/8/09 | Last Modified Date: 8/25/09 | KB Article

Using the VMware Knowledge Base (878)

This article provides information about VMware Knowledge Base features and provides links to articles that help you use the Knowledge Base. The VMware Knowledge Base has been updated to provide you with a...
Published: 10/30/09 | Created Date: 7/27/06 | Last Modified Date: 10/30/09 | KB Article

PDF Document Page Content Does Not View within Firefox Browser (10205)

Direct links to PDF document pages listed in search results at http://kb.vmware.com do not view within the Firefox browser. You encounter this problem when using the Firefox...
Rating: | Published: 4/13/08 | Created Date: 4/13/08 | Last Modified Date: 8/14/09 | KB Article

USB devices sometimes stop functioning and need to be unplugged and reattached to resume operation. (1005565)

Shared USB devices may stop functioning and do not start functioning again on their own. Unplug and reattach any USB device that stops...
Rating: | Published: 6/2/08 | Created Date: 5/23/08 | Last Modified Date: 8/14/09 | KB Article

Enabling debug logging for VMware Tools within a Windows guest operating system (1007873)

This article provides steps to enable debug logging for VMware Tools within a Windows guest operating system. To enable debug logging for VMware Tools within a...
Rating: | Published: 7/20/09 | Created Date: 11/26/08 | Last Modified Date: 8/14/09 | KB Article

Using the Windows System Configuration utility (1004010)

A guest or host operating system: · Fails · Stops responding · Stops responding and displays a blue screen with a stop code · Keeps rebooting for no apparent reason · Has performance problems...
Rating: | Published: 5/26/09 | Created Date: 2/20/08 | Last Modified Date: 8/14/09 | KB Article

Verifying the integrity of downloaded installer files (1537)

· Verifying that the downloaded file from www.vmware.com is not corrupted. · Unable to mount the .DMG image file in Mac OS · The following error appears: <file_name> is not a valid win32...
Rating: | Published: 11/21/08 | Created Date: 6/23/06 | Last Modified Date: 8/14/09 | KB Article

Locating VMware Serial Number online (1005509)

This article provides you with a procedure to locate purchased or registered serial numbers online. After you purchase your VMware products which do not have Support and Subscription (SnS), like VMware...
Published: 11/13/09 | Created Date: 5/22/08 | Last Modified Date: 11/13/09 | KB Article

Performing hardware diagnostics (1004013)

A guest or host operating system: · Has failed · Has stopped responding and displayed a blue screen with a stop code · Has experienced a core dump · Has experienced a kernel panic · Has stopped responding ·...
Rating: | Published: 7/3/08 | Created Date: 2/20/08 | Last Modified Date: 8/14/09 | KB Article

Conversion fails on a source running Windows NT with a Dell PERC 3 or 4 disk controller (1001559)

· Conversion of a physical server running Windows NT fails · Conversion of a Dell PowerEdge 2300, 2500, 4400 server running Windows NT fails ·...
Rating: | Published: 9/22/08 | Created Date: 7/13/07 | Last Modified Date: 8/14/09 | KB Article

Obtaining a VMware Converter 3.0 Enterprise License (1000041)

Obtaining a license for VMware Converter Enterprise requires that you have an active and unexpired support-and-subscription (SnS) contract for either VMware VirtualCenter Management Server...
Rating: | Published: 4/25/07 | Created Date: 4/25/07 | Last Modified Date: 8/14/09 | KB Article

Configuring VMware ThinApp to run from a non-default location (1006159)

· While building the application package, a Command Prompt window quickly appears and disappears or displays the message: *** Build failed *** · You are using ThinApp on a...
Rating: | Published: 3/13/09 | Created Date: 6/26/08 | Last Modified Date: 8/14/09 | KB Article

Mechanisms to determine if software is running in a VMware virtual machine (1009458)

This KB article documents the mechanisms that programs should use to determine if software is running in a VMware virtual machine. Detecting when software is running...
Rating: | Published: 6/19/09 | Created Date: 3/25/09 | Last Modified Date: 8/14/09 | KB Article

Performing V2P (virtual to physical) migrations (1002498)

Converter currently supports migrating a physical machine to a virtual machine (P2V). However there does not seem to be a procedure for performing the migration in the other direction (V2P)....
Rating: | Published: 1/9/09 | Created Date: 9/25/07 | Last Modified Date: 8/14/09 | KB Article

Resolving a "VMWare converter agent interface version is not compatible" message (1002049)

· VMWare converter agent interface version is not compatible · An error message appears during the log in process in the Import wizard This message appears...
Rating: | Published: 7/7/08 | Created Date: 8/17/07 | Last Modified Date: 8/14/09 | KB Article

Disabling COM and LPT from the Virtual Machine BIOS (1737)

Perform this task in the BIOS setup utility of the virtual machine: 1) Power on (or restart) the virtual machine. 2) Immediately click in the virtual machine window to place focus there....
Rating: | Published: 7/19/06 | Created Date: 7/19/06 | Last Modified Date: 8/14/09 | KB Article

RHEL 5, FC 7, and CentOS 5 Guests Installed with Virtualization Affects Performance of Virtual Machine (9134325)

The Red Hat Enterprise Linux 5, Fedora Core 7, and CentOS 5 high-level virtualization installation option installs the Xen hypervisor and...
Rating: | Published: 11/19/08 | Created Date: 3/16/07 | Last Modified Date: 8/14/09 | KB Article

SNMP MIB Module File Download (1013445)

Where can I download the VMware SNMP MIB Modules? The VMware SNMP MIB Modules can be downloaded from http://communities.vmware.com/community/developer/forums/managementapi Alternatively, you can download the...
Rating: | Published: 8/20/09 | Created Date: 8/19/09 | Last Modified Date: 8/20/09 | KB Article

Timekeeping best practices for Linux guests (1006427)

This article presents best practices for Linux timekeeping. These recommendations include specifics on the particular kernel command line options to use for the Linux operating system of...
Rating: | Published: 11/4/09 | Created Date: 10/16/08 | Last Modified Date: 11/4/09 | KB Article

iSCSI Port Binding fails with error: Add NIC failed in IMA (1009450)

· Trying to bind a VMkernel port to the software iSCSI initiator using the following command fails: esxcli swiscsi nic add -n vmk0 -d vmhba32 · You see the error: Add NIC failed in...
Rating: | Published: 8/21/09 | Created Date: 3/25/09 | Last Modified Date: 8/21/09 | KB Article

Masking a LUN from ESX/ESXi 4.0 using the MASK_PATH plug-in (1009449)

This article provides steps to mask a LUN from ESX 4/ESXi 4.0 using the MASK_PATH plug-in. To mask a LUN from ESX 4/ESXi 4.0.0 using the MASK_PATH plug-in: Note: All commands in...
Rating: | Published: 8/13/09 | Created Date: 3/25/09 | Last Modified Date: 8/14/09 | KB Article

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