Error in Firewall Configuration File for Veritas NetBackup Causes Communication Failure Between Veritas NetBackup and Service Console (9480977)
While configuring Veritas NetBackup for backup/restore operations, the NetBackup server attempts to communicate with the service console and returns the following error:
Unable to connect to Netbackup host "10.17.138.104"
Open the services.xml configuration file located in the /etc/vmware/firewall directory.
Make the following changes:
341 <service id='0021'>
343 <rule id='0000'>
346 <port type='dst'>13724</port> # Change the port from 13734 to 13724
347 <flags>-m state --state NEW</flags>
At the command prompt, run esxcfg-firewall -e veritasNetBackup to activate the modified firewall rule.
Use the following commands to open the ports:
esxcfg-firewall -o 13724,tcp,in,VerNB
esxcfg-firewall -o 13724,tcp,out,VerNB