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Enabling Logging for the VMware Authorization Service

Details

I am having problems remotely connecting to my GSX Server virtual machines. How can I enable logging for the VMware Authorization Service so I can help VMware investigate my problem?

Solution

To enable logging for the VMware Authorization Service, complete the following steps.

  1. In a text editor, open the following file:

    • On a Windows host, edit config.ini, located in C:\Documents and Settings\All Users\Application Data\VMware\VMware GSX Server.

    • On a Linux host, edit /etc/vmware/config.

    Note: If this file does not exist, see www.vmware.com/support/kb/enduser/std_adp.php?p_faqid=1754.

  2. Add the following lines to the file:

    vmauthd.logEnabled = TRUE
log.vmauthdFileName = "vmauthd.log"

    This creates a file called vmauthd.log. On a Windows host, this file appears by default in C:\Windows\system32 or C:\WINNT\system32; on a Linux host, this file appears by default in /var/log/vmware.

  3. Save and close the configuration file. The log is enabled on a Linux host.

  4. On a Windows host, restart the VMware Authorization Service. Choose Start > Administrative Tools > Services. Right-click VMware Authorization Service and choose Restart. This enables logging for the service.

If you are having problems with your remote connections, you can include this log file when you request support from VMware.

Keywords

urlz; authd; 923

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