Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Application Hangs or Crashes in Virtual Machine (901)

Details

Every time I try to install or start a particular program in a virtual machine, the program seems to hang, crash or complain that it is running under a debugger.

Solution

We have seen this problem with a few programs. They include the installer for the Japanese version of Trend Micro Virus Buster, the FoxPro database, the NetWare client in Windows 98, Mathcad, TurboTax 2002, The Sims and Civilization III.

You can work around this problem by using a special setting called disabling acceleration. Frequently, the problem occurs only during installation or early in the program's execution; in that case you should turn acceleration back on after getting past the problem. Follow these steps:

  1. Before running or installing the program that was encountering problems, disable acceleration.

    • If you are running Workstation 4, choose Edit>Virtual Machine Settings>Options>Advanced and check the Disable acceleration check box.

    • If you are running GSX Server 2 or Workstation 3:

      On a Windows host, choose Settings>Configuration Editor>Advanced and check the Disable acceleration check box.

      On a Linux host, choose Settings>Configuration Editor>Misc and check the Disable acceleration check box.

  2. Click OK to save the change and close the Configuration Editor or the Virtual Machine Control Panel.

  3. Power on the virtual machine.

  4. Start the program or run the installer.

  5. After you pass the point where the program was encountering problems, return to the Configuration Editor/Virtual Machine Control Panel and remove the check beside Disable acceleration. You may be able to run the program with acceleration after it is started or installed.

    Note: Disabling acceleration can help you get past the execution problem, but it causes the virtual machine to run slowly. If the problem occurs only at startup or during installation, you can improve performance by resuming accelerated operation after the program that was encountering problems is running or is installed.

Keywords

901; win98

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 1 Ratings
Actions
KB: