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ESX Server 2.5.4 Installation Fails when USB 2.0 is Enabled in the BIOS

Details

When attempting to install ESX Server 2.5.4 with a Hi-Speed USB CD-ROM drive on a server where the BIOS supports USB 2.0, the following error message displays and installation fails:
 
failed to read /modules/module_info
install exited abnormally

Solution

Disable USB 2.0 in the server's BIOS setup.

Keywords

esx254relnotes

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Actions
  • KB Article: 8749435
  • Updated: Aug 14, 2009
  • Products:
    VMware ESX
  • Product Versions:
    VMware ESX 2.5.x